Help
Frequently asked questions
Quick answers about the platform, access and your data.
What is ISR-GEM?
A governance advisory and licence readiness platform that helps football clubs prepare for Independent Football Regulator (IFR) licensing.
Who is it for?
Club Boards, executives and company secretaries responsible for regulatory readiness, plus their advisers.
What does the Pre-Audit cover?
83 questions across nine sections (A–I) with 19 gateway questions, each with a specific evidence request.
What is the Full Licence Readiness Diagnostic?
A deeper review across MLC 1–4 with 344 evidence controls, quality ratings and critical gates, producing a board brief and improvement plan.
How do we get access?
Contact us. We create accounts for up to three users per club and assign only the tools you have purchased.
Can other clubs see our data?
No. Every club's records are isolated; only your authorised users and ISR-GEM reviewers can see them.
Can we export our results?
Yes — findings, opportunities, actions and answers export to CSV (opens in Excel), and reports print to PDF.
How is billing handled?
By invoice in GBP, per the quotation agreed with your club.